Optimal Strategy for Improving Teachers’ Organizational Citizenship Behavior (OCB) Through Strengthening Transformational Leadership and Self-Efficacy


International Research Journal of Economics and Management Studies
© 2024 by IRJEMS
Volume 3  Issue 11
Year of Publication : 2024
Authors : Endang Susilowati, Andi Hermawan
irjems doi : 10.56472/25835238/IRJEMS-V3I11P112

Citation:

Endang Susilowati, Andi Hermawan. "Optimal Strategy for Improving Teachers’ Organizational Citizenship Behavior (OCB) Through Strengthening Transformational Leadership and Self-Efficacy" International Research Journal of Economics and Management Studies, Vol. 3, No. 11, pp. 119-129, 2024.

Abstract:

An organization’s capacity to succeed and endure primarily depends on its members’ commitment to act morally, not just when performing their assigned duties but also when they want to be good teachers. Nonetheless, there are signs that instructors at the Bogor Regency’s PGRI Vocational School only do routine duties and do not act in a way that promotes organizational performance outside of this. This study aims to ascertain the partial and joint effects of self-efficacy and transformational leadership on organizational citizenship behavior. With a sample of 243 respondents, the study’s population consisted of teachers at the PGRI Vocational School in Bogor Regency. Data was collected by distributing questionnaires and processing data using simple and multiple regression analyses. The research results show that (1) Transformational Leadership has a positive and significant relationship with teachers’ Organizational Citizenship Behavior. (2) Self-Efficacy has a positive relationship with teacher Organizational Citizenship Behavior. (3) Transformational Leadership and Self-Efficacy together have a positive and significant relationship with teachers’ Organizational Citizenship Behavior.

References:

[1] Moghimi, S. F., Chamanzamin, M. R., & Shaghaghi, A. M. (2013). The Relationship between Communication Skills and Job Performance of the Employees, Fire Management of Rasht City. International Journal of Business and Behavioral Sciences, Vol. 3 No. 2, pp 60- 76.
[2] Hutahayan, B., Astuti, E.S., Raharjo, K., Hamid, D. (2013). The effect of Transformational Leadership, Organizational Culture, Reward to Organizational Citizenship of Employee Behavior at PT Barata Indonesia (Persero). Interdisciplinary Journal of Contemporary Research in Business5, 466-474
[3] Sari, T.Y., Pattipawae, D. A. W., & Kurniasih, A. (2017). Pengaruh Kepemimpinan Transformasional Dan Budaya Organisasi Terhadap Employee Engagement Dan Dampaknya Terhadap Organizational Citizenship Behavior. Jurnal: SWOT, Vol 7, No.2, 388-401.
[4] Organ, Dennis W; Philip M Podsakoff; Scott B. MacKenzie, 2006. Organizational Citizenship Behavior, Its Nature, Antecedents, and Consequences. California: Sage Publications, Inc. Hal 262
[5] Nadim Jahangir, Mohammad M. Akbar, and Mahmudul Haq. “Organizational Citizenship Behavior: Its Nature and Antecedents”. BRAC University Journal, Vol. 1, No. 2, 2004, pp. 75-85
[6] Luthans, Fred. Organizational Behavior: An Evidence-Based Approach. New York: McGraw-Hill, 2011, pp. 149-150.
[7] Kumar, K., Bakhshi, A., and Rani, E. 2009). Linking the Big Five Personality Domains to Organizational Citizenship Behavior, International Journal of Psychological Studies, Vol 1 No 2, pp. 73-81.
[8] Nielsen, (2012). “Utility of OCB : Organizational Citizenship Behavior and Group Performance in a Resource Allocation Framework”. Journal of Management. 2012 38: 668
[9] Farh, J., Zhong, C., & Organ, D. W. 2004. Organizational citizenship behavior in the People’s Republic of China. Organization Science, 15 (2): 241-253
[10] Hermawan, A; Susanti, E (2022), Optimization of Improving Organizational Citizenship Behaviour (OCB) through Personality Strengthening, Interpersonal Communication, and Organizational Justice. Indonesian Journal of Education and Mathematical Science. https://jurnal.umsu.ac.id/index.php/IJEMS/article/view/12105
[11] Hermawan, A; Indrati, B; Susanti, E (2023), Optimal Solutions to Improve Teachers’ Organizational Citizenship Behavior (OCB) by Strengthening Personality, Interpersonal Communication and Organizational Justice. Indonesian Journal of Education and Mathematical Science.
[12] https://jurnal.umsu.ac.id/index.php/IJEMS/article/view/16840
[13] Hermawan, A; Indrati, B; Susanti, E (2023), Teacher Performance Improvement Optimization through Teamwork Strengthening, Interpersonal Communication, Adversity Quotient and Work Motivation. Indonesian Journal of Education and Mathematical Science. https://jurnal.umsu.ac.id/index.php/IJEMS/article/view/13305
[14] Hermawan, A; Sunaryo, W; Hardhienata, S (2023), Optimal solution for OCB improvement through strengthening of servant leadership, creativity, and empowerment. Aptisi Transactions on Technopreneurship (ATT). https://att.aptisi.or.id/index.php/att/article/view/307
[15] Hermawan, A; Ghozali, AF; Sayuti, MA (2023), Optimization for Increasing Teacher Performance through Strengthening Teamwork, Interpersonal Communication, Adversity Intelligence, and Work Motivation. Valley International Journal Digital Library, 2023. https://vipublisher.com/index.php/vij/article/view/72
[16] Hermawan, A; Muhammadi, AM; Indrati, B (2023) Modeling and Optimization of Service Investigation Services: Empirical Study Using Pop-Hrm Approach at Head of Private Smk School in Bogor District, Indonesia. International Journal of Business and Social Science Research. https://ijbssrnet.com/index.php/ijbssr/article/view/168
[17] Hermawan, A; Setyaningsih, S; Hardhienata, S (2021), Exploratory Sequential Analysis Of Servant Leadership Reviewing From Adversity Intelligence, Proactive Personality, Team Work, Organizational Commitment And Work Motivation. Journal of Positive Psychology and Wellbeing. https://www.journalppw.com/index.php/jppw/article/view/477
[18] Hermawan, A; Susanti, E (2023), Pemodelan dan Optimasi Penguatan Kepemimpinan Melayani. Jurnal Penelitian, Pendidikan Dan Pengajaran: JPPP. https://jurnal.umsu.ac.id/index.php/JPPG/article/view/16828
[19] Hermawan, A; Setyaningsih, S; Hardhienata, S (2022), Servant Leadership Strengthening Modeling. IJMIE: International Journal of Management, Innovation and Education. https://journal.unpak.ac.id/index.php/ijmie/article/view/9277
[20] Radnawati, D; Hermawan, A, (2023), Jurnal Internasional: The Optimal Solution for Strengthening the Quality of Teacher Services Through Personality Development and Organizational Justice. International Journal of Social Science Research and Review. http://repository.istn.ac.id/9509/
[21] Rusnadi, S; Hermawan, A (2023), Strategi Optimal Peningkatan Kualitas Layanan Guru Sekolah Menengah Kejuruan (SMK) Melalui Penguatan Knowledge Management, Komunikasi Interpersonal, Dukungan Organisasi dan Kepuasan Kerja. Jurnal Syntax Admiration. https://www.jurnalsyntaxadmiration.com/index.php/jurnal/article/view/778
[22] Hermawan, A; Setyaningsih, S; Hardhienata, S (2022), Modeling and of Strengthening Servant Leadership. Edunity Kajian Ilmu Sosial dan Pendidikan, 2022 https://edunity.publikasikupublisher.com/index.php/Edunity/article/view/12
[23] Hermawan, A; Setyaningsih, S; Hardhienata, S (2022), Pemodelan Penguatan Kepemimpinan Melayani Kepala Sekolah. Jurnal Pendidikan Tambusai, 2022 https://jptam.org/index.php/jptam/article/view/3050
[24] Hermawan, A (2023), Pemodelan Kepemimpinan Melayani Kepala Sekolah, Penerbit Lembaga Kajian DIALEKTIKA, 2023. ISBN: 978-623-8210-03-9
[25] Hermawan, A; Indrati, B; Rohmah, MS (2023), Optimasi Organizational Citizenship Behaviour (OCB) Guru Sekolah Menengah Kejuruan (SMK) Melalui Penguatan Knowledge Management, Kecerdasan Adversitas, Efikasi Diri, Budaya Organisasi dan Motivasi Kerja. Jurnal Syntax Admiration, 2023
[26] https://www.jurnalsyntaxadmiration.com/index.php/jurnal/article/view/777
[27] Hermawan, A; Sunaryo, W; Hardhienata, S (2022), Optimal Solution For Ocb Improvement Through Strengthening Of Servant Leadership, Creativity, And Empowerment. IJMIE: International Journal of Management, Innovation and Education, 2022 https://journal.unpak.ac.id/index.php/ijmie/article/view/9275
[28] Hermawan, A; Indrati, B; Rohmah, MS (2023), Optimizing organizational citizenship behavior (OCB) of vocational high school teachers through strengthening knowledge management, adversity intelligence, self-efficacy, organizational culture and work motivation. International Journal of Education, Business and Economics Research.(IJEBER), 2023. ijeber.com
[29] Hermawan, A; Muhammadi, AM; Gozali , AF (2023), Optimasi Peningkatan Engagement Guru Melalui Penguatan Efikasi Diri, Komunikasi Interpersonal, Budaya Organisasi dan Kepuasan Kerja. Jurnal Syntax Admiration, 2023
[30] https://jurnalsyntaxadmiration.com/index.php/jurnal/article/view/943
[31] Hermawan, A (2021), Penguatan Kepemimpinan Melayani Kepala Sekolah. Bogor: Bukit Mas Mulia, 2021. Penerbit : Bukit Mas Mulia Offset ISBN : 978-623-5812-08-3, HAKI : 00028131
[32] Siregar, UR; Hermawan, A (2023), Optimization to Increase Work Productivity Through Strengthening Organizational Culture, Interpersonal Communication, Task Interdependence, Job Satisfaction And Work Motivation. Quest Journals. Journal of Research in Business and Management. ISSN(Online):2347-3002. www.questjournals.org
[33] Hermawan, A; et. All (2021), Prosiding Seminar Nasional Manajemen Pendidikan, Jurnal Prosiding Seminar Nasional Manajemen Pendidikan. Hal. 1 – 391. Penerbit : Universitas Pakuan Press P-ISSN : 28278003
[34] Hermawan, A (2022), Permodelan Dan Optimasi Penguatan Kepemimpinan Melayani (Studi empiris menggunakan pendekatan POP-SDM pada kepala sekolah SMK Swasta di Kabupaten Bogor). https://lib.pasca.unpak.ac.id/index.php?p=show_detail&id=14851&keywords=andi+hermawan
[35] Hermawan, A (2022), Peningkatan Organizational Citizenship Behavior (OCB) Guru. Penerbit : Bukit Mas Mulia ISBN : 978-623-5812-12-0 HAKI : 000301002
[36] Siregar, UR; Hermawan, A (2023), Optimal Strategies for Improving Organizational Image through Personality, Service Leadership, Organizational Culture and Service Quality. International Journal of Economics, Business and Management Research Vol. 7, No.11; 2023 ISSN: 2456-7760. doi.org/10.51505/IJEBMR.2023.72017 URL: https://doi.org/10.51505/IJEBMR.2023.72017 www.ijebmr.com
[37] Hermawan, A (2023), Model Kepemimpinan Melayani Kepala Sekolah. Penerbit Deepublish Anggota IKAPI (076/DIY/2012) HAKI : 000301002
[38] Subandi; Hermawan, A (2023), Strategi dan Cara Menurunkan Stres Kerja Melalui Penguatan Kecerdasan Adversitas, Komunikasi Interpersonal, Interdependensi Tugas dan Kualitas Layanan. Jurnal Syntax Admiration, 2023
[39] https://www.jurnalsyntaxadmiration.com/index.php/jurnal/article/view/915
[40] Alwi, M; Hermawan, A (2023), Optimasi Penguatan Kualitas Layanan Guru Melalui Pengembangan Kepribadian dan Keadilan Organisasi. Jurnal Syntax Admiration, 2023. https://jurnalsyntaxadmiration.com/index.php/jurnal/article/view/914
[41] Hermawan, A; Gozali, AF; Muhammadi, AM (2023), Optimasi Penguatan Komitmen Profesi Guru Melalui Pengembangan Kecerdasan Adversitas, Komunikasi Interpersonal, Interdependensi Tugas dan Kepuasan Kerja. Jurnal Syntax Admiration, 2023 https://www.jurnalsyntaxadmiration.com/index.php/jurnal/article/view/944
[42] Rusnadi, S; Sumiati; Hermawan, A (2023). Optimal Strategy to Improve the Quality of Vocational Teacher Services through Knowledge Management, Interpersonal Communication, Organizational Support and Job Satisfaction. International Journal of Social Science And Human Research DOI: 10.47191/ijsshr/v6-i11-42, Impact factor- 6.686
[43] Alwi, M; Hermawan, A; Elsaudi, F (2024), Optimization to Increase Learning Effectiveness Islamic Religious Education through Transformational Leadership, Implementation of Cooperative Learning Models, and Learning Motivation. Tsaqila| Jurnal Pendidikan dan Teknologi, 2024.
[44] https://aksaqilajurnal.com/index.php/aksaqila/article/view/507
[45] AK Wardani; Hermawan, A; Setyaningsih, S (2024), Strategy to increase teachers professional commitment through strengthening transformational leadership, personal value and job satisfaction.. DOI: 10.15980/j.tzzz.2024.03.09. https://virtus-interpress.org
[46] Hermawan, A; Radnawati, D (2024), Improving Teacher Organizational Citizenship Behavior (OCB) Through Strengthening Transformational Leadership and Self-Efficacy. Krisnadwipayana International Journal of Management Studies, 2024. Krisnadwipayana International Journal of Management Studies. Printed ISSN : 2776-0413. Electronic ISSN : 2775-5029 . https://doi.org/10.35137/kijms.v4i1.348
[47] Rusnadi, S; Hermawan, A; Indrati, B (2024), Optimal Strategy for Improving the Quality of Teacher Services through Strengthening Knowledge Management, Interpersonal Communication, Organizational Support and Job Satisfaction. Jurnal Penelitian, Pendidikan dan Pengajaran: JPPP, 2024
[48] https://jurnal.umsu.ac.id/index.php/JPPG/article/view/19023
[49] Siregar, UR; Hermawan, A; Setyaningsih, S (2024), Increasing Teacher Work Productivity through Strengthening Organizational Culture, Interpersonal Communication, Tasks Interdependence, Job Satisfaction and Work Motivation. Indonesian Journal of Education and Mathematical Science, 2024.
[50] https://jurnal.umsu.ac.id/index.php/IJEMS/article/view/19034
[51] Koro, B; Hermawan, A; Hardhienata, S (2024), Optimization of Strengthening Organizational Culture through the Development of Management Knowledge, Pedagogical Competence, Work Ethics, Organizational Commitment and Work Motivation. Jurnal Penelitian, Pendidikan dan Pengajaran: JPPP, 2024 https://jurnal.umsu.ac.id/index.php/JPPG/article/view/19026
[52] Hardhienata, S; Sunaryo, W; Hermawan, A (2022), Optimal Solution For Ocb Improvement Through Strengthening Of Servant Leadership, Creativity, And Empowerment. IJMIE: international Journal of Management, Innovation and Education, 2022. https://journal.unpak.ac.id/index.php/ijmie/index
[53] Siregar, UR; Hermawan, A (2023), Optimization for Reducing Work Stress through Strengthening Adversity Intelligence, Interpersonal Communication, Tasks Interdependence and Service Quality. International journal of multidisciplinary research and analysis ISSN(print): 2643-9840, ISSN(online): 2643- 9875 Volume 06 Issue 11 November 2023 DOI: 10.47191/ijmra/v6-i11-38, Impact Factor: 7.022 Page No. 5296-5310. www.ijmra.in
[54] Koro, B; Hermawan, A; Hardhienata, S (2023), Organizational culture through the development of management knowledge, pedagogical competence, work ethics, organizational commitment and work motivation. IJMIE: International Journal of Management, Innovation and Education, 2023. https://journal.unpak.ac.id/index.php/ijmie/article/view/9779
[55] Indrati, B; Hermawan, A (2023), Output dan mutu pendidikan - Karimiyah, 2023. Volume 3 Issue 1 (2023) Pages 65-78 eISSN 2827-7937, pISSN 2830- 3970 DOI: https://doi.org/10.59623/karimiyah.v3i1.30
[56] Hermawan, A; Elsaudi, F; Alwi, M (2023), Optimasi Peningkatan Efektivitas Pembelajaran Pendidikan Agama Islam. Syntax Idea, 2023 https://jurnal.syntax-idea.co.id/index.php/syntax-idea/article/view/3010
[57] Hermawan, A, et. All (2023), Pemberdayaan Masyarakat Melalui Revitalisasi Kegiatan Kemasyarakatan di Kelurahan Abadijaya Kecamatan Sukmajaya Kota Depok. Syntax Idea, 2023. JOURNAL SYNTAX IDEA p–ISSN: 2723-4339 e-ISSN: 2548-1398 Vol. 5, No. 10, Oktober 2023
[58] Hermawan, A, et. All (2023), Pemberdayaan Masyarakat Melalui Pelatihan Olahan Makanan di Kelurahan Abadijaya Kecamatan Sukmajaya Kota Depok. Syntax Idea, 2023. https://jurnal.syntax-idea.co.id/index.php/syntax-idea/article/view/2891
[59] Hermawan, A; Rinaldi; Pratama, SA; Riyadi , MT (2023), Strategi dan Cara Peningkatan Kualitas Pembelajaran Mata Pelajaran Matematika. Syntax Idea, 2023 https://jurnal.syntax-idea.co.id/index.php/syntax-idea/article/view/3011
[60] Siregar, UR; Hermawan, A (2023), Strategies and Ways to Improve Organizational Culture through Strengthening Management Knowledge, Pedagogical Competence, Work Ethic, Organizational Commitment and Work Motivation. International Journal of Multidisciplinary Research and Analysis (IJMRA). ISSN(print): 2643-9840, ISSN(online): 2643-9875. DOI: 10.47191/ijmra/v7-i02-38
[61] Hermawan, A, et. All (2024), Pemberdayaan Masyarakat Melalui Revitalisasi Kegiatan Kemasyarakatan di Kelurahan Abadijaya Kecamatan Sukmajaya Kota Depok. Jurnal Penelitian, Pendidikan dan Pengajaran: JPPP, 2024. Jurnal Penelitian, Pendidikan dan Pengajaran (JPPP) Vol. 5 No. 1, April 2024, pp. 68-77 ISSN: 2721-7795. DOI: 10.30596/jppp.v5i1.18449. www. umsu.ac.id
[62] Hermawan, A, et. All (2024), Pemberdayaan Masyarakat Melalui Pelatihan Olahan Makanan di Kelurahan Abadijaya Kecamatan Sukmajaya Kota Depok IHSAN: JURNAL PENGABDIAN MASYARAKAT, 2024. https://jurnal.umsu.ac.id/index.php/IHSAN/article/view/18452
[63] Edowai, Y; Hermawan, A, Hardhienata, S (2024), Optimization of Increasing Teacher Engagement through Strengthening Self-Efficacy, Interpersonal Communication, Organizational Culture and Job Satisfaction. Indonesian Journal of Education and Mathematical Science, 2024. https://jurnal.umsu.ac.id/index.php/IJEMS/article/view/19029
[64] Hermawan, A; Indrati, B; Susanti, E (2024), Improving The Quality Of Mathematics Learning Through Strengthening Pedagogical Competencies, Effectiveness Of Project Based Learning, Creativity And Achievement Motivation. EDUCATION JOURNAL OF INDONESIA. https://publication.umsu.ac.id/index.php/eji/article/view/4104
[65] Aldag, R., and Reschke, W. (2007). Employee Value Added: Measuring Discretionary Effort and Its Value. Center for Organization Effectiveness, 1-8.
[66] Robbins, Stephen dan Timothy A. Judge.(2008). Organizational BehaviourEdisi 12, buku 12, buku 2. Penerbit Salemba Empat, Jakarta. Hal 30
[67] Podsakoff, P.M., MacKenzie, S.B., Paine, J.B. and Bachrach, D.G. (2000), “Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, Vol. 26 No. 3, pp. 513-563.
[68] Colquitt, J. A., Lepine, J. A., & Wesson, M. J. (2009). Organizational Behavior. United States: MC Graw Hill
[69] Agustina, H. & Kriwangko P., (2017). Pengaruh Gaya Kepemimpinan Transformasional Dan Transaksional Terhadap Organizational Citizenship Behavior Di Sushi Tei Galaxy Mall Surabaya. Jurnal Hospitality dan Manajemen Jasa, Vol. 5, No. 1 : 96-109.
[70] Hoffman, G. (2010). Organizational behavior (11th edition ed.). United States: Jonh Wiley & Sons, Inc.
[71] Khan, N. R., Ghouri, A. M., & Awang, M. (2013). Leadership styles and organizational citizenship behavior in small and medium scale firms. Journal of Arts, Science & Commerce Vol.– IV, Issue –2, April 2013.144-154
[72] Kriwangko, H. A. (2017). Pengaruh Gaya Kepemimpinan Transformasional Dan Transaksional Terhadap Organizational Citizenship Behavior Di Sushi Tei Galaxy Mall Surabaya. Jurnal Hospotality Dan Manajemen Jasa, Vol.5, No.1 2017.
[73] Logahan, J. M., Indrajaya, A. & Proborini, A. W. (2014). Analisis Pengaruh Perilaku Inovatif Dan Self – Esteem Terhadap Organizational Citizenship Behavior Di Pt. Stannia Binekajasa. Binus Business Review, Vol. 5 No. 1 Mei 2014: 396-403.
[74] Maryati, I. (2008). Hubungan Antara Kecerdasan Emosi dan Keyakinan Diri (Self-efficacy) Dengan Kreativitas Pada Siswa Akselerasi. Skripsi. Surakarta: Universitas Muhammadiyah Surakarta
[75] Muchiri, M. K. (2002). The Effects Of Leadership Style On Organizational Citizenship Behavior. Journal Of Business, Vol.4 No.2 Pp 265-293.
[76] Nugroho, H. (2017). Pengaruh Kepemimpinan Transformasional Dan Efikasi Diri Terhadap Organizational Citizenship Behavior Guru Smk Negeri Di Kabupaten Bekasi. Jurnal Manajemen Pendidikan, Vol 8 No 1 (2017).
[77] Sahertian, P. A. (2010). Konsep Dasar Dan Teknik Supervisi Pendidikan Dalam Rangka Pengembangan Sumber Daya Manusia. Jakarta. PT Rineka Cipta. Edisi Revisi.
[78] Shahidi, Shamsnia, N.S.A., dan Baezat, S. (2015). Studying The Relationship Between Self Efficacy And Organizational Citizenship Behavior (Case Study: Islamic Azad University Zone). International Research Journal of Applied and Basic Sciences, Vol. 9, No. 9 : 1499-1503.
[79] Zabihi, M., Hashemzehi, R., & Tabrizi, 3. G. (2012). Impacts Of Transactional And Transformational Leaderships Upon Organizational Citizenship Behavior. World Applied Sciences Journal, 16 (8): 1176-1182, 2012.
[80] Sugiyono, (2011). Metode Penelitian Pendidikan, Pendekatan Kuantitatif, Kualitatif dan R&D. Bandung: Alfabeta.
[81] Creswell, Jhon.W. (2003). Research Design. Qualitative, Quantitative and Mixed Methods Approaches. London. Sage Publication.
[82] Creswell, Jhon.W. (2005). Educational Research: Planning, Conducting and Evaluating Quantiative and Qualitative Research. Boston: Pearson
[83] John W. Creswell and Vicki L. Plano Clark. Designing and Conducting Mixed Methods Reasearch. London: Sage, 2007.
[84] Sugiono. Combined Research Methods (Mixed Methods). Bandung: Alfabeta, 2016.
[85] Setyaningsih, S. “Development of Modeling and Optimization method for strengthening Management Resources using a simple exploratory sequential analysis and sitorem analysis (POP-SDM). 2019. Scopus (Q2) ISSN : 1315-5216.

Keywords:

OCB, Transformational Leadership, Self-Efficacy, SITOREM, Teacher.