Citation:

Agung Prawira Subagja, Fetty Poerwita Sary. "The Impact of Digital Banking on Turnover Intention through Job Insecurity as an Intervening Variable at XYZ Bank Garut Branch" International Research Journal of Economics and Management Studies, Vol. 3, No. 2, pp. 141-152, 2024.

Abstract:

This study aims to examine the influence of digital banking on implementing turnover intention through job insecurity as an intervening variable at XYZ Garut Bank Branch in Garut. The benefit of this research is derived through theoretical and practical aspects for advanced researchers that provide solutions for the research object and employee. The data was collected by distributing questionnaires to 109 samples at XYZ Bank Garut Branch, located in the city of Garut. The method used is a quantitative research method, with the sample total determined by probability sampling using Slovin's formula. The data was analyzed through descriptive analysis, and the hypothesis testing was using the Structural Equation Model (SEM), employing Smart PLS, which fulfilled the requirements of both outer and inner model tests. Based on the research findings, it was found that digital banking influences job insecurity by 34.8%, and digital banking affects turnover intention through job insecurity by 78.2%, while the remaining 21.8% is influenced by other variables not examined in this study.

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Keywords:

Digital Banking, Turnover Intention, Job Insecurity.