Citation:

Dr. Odochi Akubueze Ukwuije. "Moderating Effect of Organizational Justice Perceptions on the Relationship between Conflict Management Strategies and Effectiveness of Multinational Oil and Gas Companies in Nigeria" International Research Journal of Economics and Management Studies, Vol. 3, No. 3, pp. 246-257, 2024.

Abstract:

This study examined the moderating effect of organizational justice perceptions on the connection between international oil and gas firms’ performance in Nigeria and their approaches to conflict management. The research design utilized in the study was a cross-sectional poll. With the use of a standardized questionnaire, primary data were produced. The survey encompassed five (5) international oil and gas businesses that were registered with the Department of Petroleum Resources as its population. As a result of the relatively small sample size of the five (5) global oil and gas-producing organizations in Nigeria, the population as a whole was examined as a census. Ten (10) managers of the five (5) multinational oil and gas-producing companies in Nigeria received the questionnaire, carrying the overall number of respondents to fifty (50). This was done in accordance with the macro-level section of the evaluation. The study encompassed the following categories of managers: directors, divisional managers, deputy divisional managers, overall managers, and deputy general managers. By using the Cronbach Alpha Coefficient, which yields scores above 0.70 for every item, the validity of the tool was established. Findings revealed that organizational justice perceptions significantly moderate the relationship between conflict management strategies and the effectiveness of multinational oil and gas companies in Nigeria. Therefore, the study concluded that organizational justice perception is a significant moderator in the relationship between conflict management strategies and the effectiveness of multinational oil and gas companies in Nigeria.

References:

[1] Akanbi, K., & Ofoegbu, O. (2013). Impact of perceived organizational justice on organizational commitment of a food and beverage firm in Nigeria. International Journal of Humanities and Social Science, 3(14), 207-218.
[2] Akinwale, A.A. (2011). Labour reform and industrial conflicts mismanagement in Nigeria. The Sixth IIRA African Regional Congress of Industrial Relations. Lagos, Nigeria.
[3] Ang, S., Van Dyne, L., & Begley, T. (2003). The employment relationships of foreign workers versus local employees: A field study of organizational justice, job satisfaction, performance, and OCB. Journal of Organizational Behavior, 24, 561-583.
[4] Angaye, G. (2003). Causes and cures of conflicts in Nigeria. THIS DAY, June 29, P12.
[5] Atkinson, R. (2012). Innovation economics: the race for global advantage. In Practicing sustainability (pp. 123-126). New York, NY: Springer, New York.
[6] Awino, Z. B. (2011). An empirical investigation of selected strategy variables on firms Efficiency: A study of supply chain management in large private manufacturing firms in Kenya. Journal of Public Administration and Policy Research, 3(8), 228-236.
[7] Azamosa O. (2004) Industrial Conflict in Nigerian Universities: The case of the Academic Staff Union of the University Teacher’s Strike of December 2002 - June 2003. Dept. of Sociology, Anthropology and Applied Social Sciences. Bristol University
[8] Baker, W.E., &Sinkular, J.M. (2005). Market Orientation and the New Product Paradox. Product Innovation Management,22(6), 483-502.
[9] Bashir, U. (2010). Impact of stress on employee job performance: A study on banking sector of Pakistan. International Journal of Marketing Studies, 14(3), 78-85.
[10] Bernerth, J. B., Feild, H. S., Giles, W. F., & Cole, M. S. (2006). Perceived fairness in employee selection: The role of applicant personality. Journal of Business and Psychology, 20(4), 545-563.
[11] Boulden, J. (2003). Dealing with Conflict in Africa. Palgrave Macmillan Limited.
[12] Cemal, A. (2014). The effect of organizational justice and organizational cynicism on the organizational commitment: an application in primary education institutions. Mevlana International Journal of Education, 4(3), 48-68.
[13] Choi Y (2011). The efficiency of major ports under logistics risk in Northeast Asia. Asia-Pac Journal. Operation Resources, 28(1), 111-123.
[14] Choong, K.F., Wong, E.S.K. &Tioh, N.G. (2010), The impact of organizational justice on employee’s job satisfaction: The Malaysian companies perspectives. American Journal of Economics and Business Administration,2 (1),65-72.
[15] Colquitt, J., Greenberg, J. & Zapata-Phelan, C. (2005). What is Organizational Justice? A Historical Overview. In J. Greenberg and J.A. Colquitt (eds.) A handbook of Organizational Justice. Lawrence Erlbaum Associates, Publishers
[16] Corn, S. (2013). Superiors’ conflict management behaviors and its relationship to their level of communicative competence. The University of Akron.
[17] Daft, R. L. (2010). The Executive and the Elephant: A Leader’s Guide for Building Inner Excellence. John Wiley & Sons.
[18] De Dreu, C. K., & Van de Vliert, E. (Eds.). (1997). Using conflict in organizations. Sage.
[19] Dontigney, E. (2012). What is organizational conflict. AZcentral. http://yourbusiness. azcentral.com/organizational-conflict-1227.html
[20] Fatimah, O., Amiraa, A., & Halim, F. (2011). The Relationships between organizational justice, organizational citizenship behavior and job satisfaction. Pertanika Journal of Social Science & Humanity, 19(5), 115 – 121.
[21] Fisher, C. D. (2000). Mood and emotions while working: missing pieces of job satisfaction?. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 21(2), 185-202.
[22] Gauri S. R. (2013), impact of organizational justice on satisfaction, commitment and turnover intention: Can fair treatment by organizations make a difference in their workers’ attitudes and behaviors? International Journal of Human Sciences, 10(2), 260-284.
[23] Greenberg, J., & Baron, R. (2008). Behaviors in organization, Dorling Kindersley (India) Pvt. Ltd.
[24] Gulluce, A., Ozer, S., &Erkiliç, E. (2015). The effect of organizational justice perception on organizational commitment among healthcare sector employees. Journal of Business and Management, 4(3), 16-25.
[25] Heilman S., & Kennedy-Phillips L. (2011). Making assessment easier with the effectiveness model describe a comprehensive, step-by-step, mixed- methods assessment model. American College Personnel Association and Wiley Periodicals, Inc. 15(6), 29–32,
[26] Kafashpoor, A., Shakoori, N., &Sadeghian, S. (2013). Linking organizational culture, structure, Leadership Style, strategy, and effectiveness: Mediating role of knowledge management. Advanced Research in Economic and Management Sciences, 10(3), 158-172.
[27] Kim, H. (2009). Integrating Organizational Justice into the Relationship Management Theory. Retrieved from http://www.allacademic.com.
[28] Kirchoff, N., & Adams, J.R. (1982). Conflict management for project managers. Drexel Hill Project Management Institute.
[29] Kumar S.&Gulati R. (2010). Measuring efficiency, effectiveness and performance of Indian public sector banks. International Journal of Productivity and Performance Management, 59(1), 51–74
[30] Kumar, M. & Hossain. S. (2013). Study on private commercial banks in Bangladesh [Unpublished Masters thesis] ASA University.
[31] Lee, H. & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: Integrative view and empirical examination. Journal of Management Information Systems, 20,179-288.
[32] Lunenburg, F.C. (2012). Organizational structure: Mintzberg’s framework. International Journal of Scholarly, Academic, Intellectual Diversity, 14, 1-7.
[33] Mark, J. (2019). Industrial Relations Practices in Rivers State: The Views of Three Host Communities. International Journal of Scientific Research in Social Sciences and Management Studies, 4(1), 74-80
[34] Mwangi, C., & Ragui, M. (2013). Effects of workplace conflicts on employee performance in the air transport industry in Kenya. Prime Journal of Business Administration and Management, 3(6), 1083-1089.
[35] Niazi, A., & Ali, M. (2014). The relationship between organizational justice and organizational commitment and the mediating effect of job satisfaction on organizational behavior. International Journal of Management Sciences and Business Research, 3(2), 25-31.
[36] Njihia, M., Obara, M. &Mauti, M. (2013). The critical success factors and challenges in e- procurement adoption among large-scale manufacturing firms in Nairobi. Kenya. European Scientific Journal, 9(13), 375-401.
[37] Noruzy, A., Shatery, K., Rezazadeh, A. &Hatami-Shirkouhi, L. (2011). Investigating the relationship between organizational justice and organizational citizenship: the mediating role of perceived organizational support. Indian Journal of Science and Technology, 7, 842-847.
[38] Oparanma.A. O., Hamilton, D.I.., & Ohaka, J. (2009). Managerial strategies to conflict management of not-for-profit organizations in Nigeria: A study. International Journal of Educational Administration and Policy Studies, 1(4), 054-060.
[39] Owoseni, O. (2011). An Examination of Some Determinants of Industrial Conflict in Employee-Employer Relationship. Retrieved from www.ilo.org: www.ilo.org/public/english/iirajdocuments/congress/regional/lagos2011 Ozgan, H. (2011). The Relationships between Organizational Justice, Confidence, Commitment, and Evaluating the Manager and the Perceptions of Conflict Management in the Context of Organizational Behavior. Educational Sciences: Theory and Practice, 11(1), 241-247.
[40] Pinprayong B. and Siengtai S. (2012). Restructuring for organizational efficiency in the banking sector in Thailand: a case study of Siam Commercial Bank. Far East Journal of Psychology and Business, 8(2), 29-42.
[41] Rahim, M. A. (2002). Towards a theory of managing organizational conflict. The International Journal of Conflict Management, 13 (20),154-166.
[42] Richard, O.C., Simon, T. & Brut, G. (2009). Measuring efficiency: Towards methodological best practice. Journal of Management Sciences, 76, 276323.
[43] Saeed, T., Almas, S., Anis-ul-Haq, M., & Niazi, G. S. K. (2014). Leadership styles: relationship with conflict management styles. International journal of conflict management, 25(3), 214-225.
[44] Selvitopu, A. &Sahin, H. (2013). The relationship between organizational justice perceptions and organizational commitment levels of secondary school teachers. Journal of Kırsehir Education Faculty (KEFAD), 14(2), 171-189
[45] Sok, P., O’Cass, A. &Sok, K. (2013). Achieving superior efficiency: the overarching role of marketing, innovation, and learning capabilities. Australasian Marketing Journal, 21 (3), 161-167.
[46] Tangen, S. (2005). Demystifying efficiency and productivity. International Journal of Productivity and Efficiency Management, 54(1-2), 34-46
[47] Tyler, T. R., &Bies, R. J. (2015). Beyond formal procedures: The interpersonal context of procedural justice. In Applied social psychology and organizational settings (pp. 77-98). Psychology Press.
[48] Vijay, K.V. (1998). Conflict management. Project Management Handbook.
[49] Wan, H., Sulaiman, M., & Omar, A. (2012). Procedural justice in promotion decisions of managerial staff in Malaysia. Asia Pacific Business Review, 18(1), 99-121.
[50] Williams, C. (2004). Civil society initiatives and soft law in the oil and gas industry. New York University Journal of International Law and Politics, 36, 457-502.
[51] Yukl, G. A. (2008). How leaders influence effectiveness. The Leadership Quarterly, 19(6), 708-722.
[52] Zeb-Obipi, I. (2015). Corporate productivity efficiency: A harmonist framework. International Journal of Business and General Management, 4(1), 1922.
[53] Zhang, H. (2006). Antecedents and consequences of organizational justice: An investigation in China. (Order No. NR28225, McMaster University (Canada)). ProQuest Dissertations and Theses, 137. Retrieved from http://search.proquest.com/docview/305274556?accountid=50207. (305274556).
[54] Zheng, W., Yang, B., & McLean, G. N. (2010). Linking organizational culture, structure, strategy, and effectiveness: Mediating role of knowledge management. Journal of Business Research, 63(7), 763-771.

Keywords:

Conflict Management Strategy, Effectiveness, Organizational Justice Perceptions, Growth Rate, Innovation Market Share.