Framework for Designing Geomarketing Technology-Based Digital Marketing Tools


International Research Journal of Economics and Management Studies
© 2024 by IRJEMS
Volume 3  Issue 4
Year of Publication : 2024
Authors : Wasino, Dyah Erny Herwindiati, Ignatius Roni Setyawan
irjems doi : 10.56472/25835238/IRJEMS-V3I4P134

Citation:

Wasino, Dyah Erny Herwindiati, Ignatius Roni Setyawan. "Framework for Designing Geomarketing Technology-Based Digital Marketing Tools" International Research Journal of Economics and Management Studies, Vol. 3, No. 4, pp. 267-273, 2024.

Abstract:

Digital marketing research is still relatively young and has a prominent place in the tourism and marketing literature. The research focuses on literature reviews and research into the use of digital marketing tools such as websites and social media. Digital marketing carried out through social media, websites, geotargeting and geofencing has service independence according to their respective contexts. Digital marketing using this technology needs to be integrated. To synthesize knowledge about marketing technology, it needs to be described in a marketing framework as a model to support research that focuses on design tools and marketing design. This research aims to propose a framework for designing geomarketing marketing tools. This framework serves as a model to provide an overview of the work flow of geotargeting service systems and geofencing services in a service system integrated into the geomarketing service system. This research applies the literature review method as it plays an important role in science to synthesize knowledge, reveal interpretable patterns and generate new frameworks. The result achieved in this research is a framework for designing digital marketing tools. The resulting framework provides an overview to support researchers and management conducting research and development of digital marketing tools.

References:

[1] Adegbenjo, A., Emmanuel, A. (2016). Development of Geofencing System for Theft Control Management, World Wide Journal of Multidisciplinary Research and Development.
[2] Balogun, T., & Ogbeide, T. (2020). A Geomarketing Perspective of Commercial Banks Distribution in Benin City, 13. 1-17.
[3] Batra, R., & Keller, K. (2016). Integrating Marketing Communications: New Findings, New Lessons and New Ideas. Journal of Marketing. 80. 10.1509/jm.15.0419.
[4] Baviera-Puig, A., Buitrago-Vera, J., & Escriba-Perez, C. (2016). Geomarketing models in supermarket location strategies. Journal of Business Economics and Management. 17. 1205–1221. 10.3846/16111699.2015.1113198.
[5] Biteniece, N., & Van Sant, K. (2019). The Use of Geotargeting During Elections. Riga: NATO Strategic Communications Centre of Excellence.
[6] Bjork, L., Rousset, I., & Griveaux, T. (2021). The Power of Geotargeting. Boston University School of Hospitality Administration. https://www.bu.edu/bhr/files/2021/08/The-Power-of-Geo-TargetingBHR-PDF-TEMPLATE_Sept.2021.pdf.
[7] Brocke, J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., Cleven, A. (2009). Reconstructing the Giant: On the Importance of Rigour in Documenting the Literature Search Process. http://www.alexandria.unisg.ch/Publikationen/67910.
[8] Buhalis, D., & Amaranggana, A. (2013). Smart Tourism Destinations. Information and communication technologies in tourism 2014. 553-564. 10.1007/978-3-319-03973-2_40.
[9] Campo, K., Gijsbrechts, E., Goossens, T., & Verhetsel, A. (2000). The impact of location factors on the attractiveness and optimal space share of product categories. International Journal of Research in Marketing. 17. 255-279. 10.1016/S0167-8116(00)00026-4.
[10] Cashman, J., & Treece, M. (2013). The Big Book of Digital Marketing, Kindle Edition, Digital Firefly Marketing, https://www.goodreads.com/book/show/20503404-the-big-book-of-digital-marketing.
[11] Chaffey, D., & Chadwick, V.E. (2016) Digital Marketing: Strategy Implementation and Practice Sixth Edition, Pearson Education.
[12] Chamboko-Mpotaringa, M., & Tichaawa, T.M. (2021). Tourism Digital Marketing Tools and Views on Future Trends: A Systematic Review of Literature, African Journal of Hospitality, Tourism and Leisure, April 2021, Vol 10, No 2, pp. 712-726.
[13] Cliquet, G. (2013). Geomarketing: Methods and Strategies in Spatial Marketing. 10.1002/9781118614020.
[14] Cook, T., Elmore, R., & Tanenbaum, K. (2019). Digital Marketing Guide. NC Small Business and Technology Development Center.
[15] Dolzhenko R.A. (2017) Approaches to geomarketing via office locations serving individuals and legal entities of a commercial bank. Business Informatics, no. 3 (41), pp. 41–55. DOI: 10.17323/1998-0663.2017.3.41.55.
[16] eMarketingInstitute***. (2018-). Social Media Marketing: Social Media Marketing Fundamentals. www.emarketinginstitute.org.
[17] eMarketingInstitute**. (2018). Email Marketing: Email Marketing Fundamentals. www.emarketinginstitute.org
[18] eMarketingInstitute*. (2018.). Online Marketing: Online Marketing Fundamentals. www.emarketinginstitute.org
[19] Ford, F., Rutherford, R., & Yavas, A. (2005). The effects of the Internet on marketing residential real estate. Journal of Housing Economics. 14. 92-108. 10.1016/j.jhe.2005.06.003.
[20] García, J. (2017). Geomarketing Techniques to Locate Retail Companies in Regulated Markets. Australasian Marketing Journal (AMJ). 25. 10.1016/j.ausmj.2017.06.001.
[21] González, A., Navarro, J., Fuentes, A., Lozada, G., & Ochoa, O. (2019). Digital Marketing as a Promotional Tourism Strategy in Ecuador. A Systematic Mapping. International Journal of Business and Social Science. 10. 10.30845/ijbss.v10n7p12.
[22] Gustavsen, A. (2022). What are the 8 Types of Digital Marketing?, Southern New Hampshire University, https://www.snhu.edu/aboutus/newsroom/business/types-of-digital-marketing.
[23] Hlee, S., Yhee, Y., Chung, N., & Koo, C. (2019). Service innovation by design thinking methods: A case of Seoul children’s Grand Park (SCGP). eReview of Tourism Research, 17(2), 271–291.
[24] Jaradat, A., Mohamad, N.A., Asadullah, A., & Ebrahim, S. (2015). Issues in Location Based Marketing: A Review of Literature, International Journal of Scientific and Research Publications, Volume 5, ISSN 2250-3153.
[25] Jones, A.T., Malczyk, A., & Beneke, J. (2021). Internet Marketing: a highly practical guide to every aspect of Internet marketing, University of Cape Town.
[26] Kingsnorth, S. (2016). Digital Marketing Strategy An integrated approach to online marketing, Kogan Page.
[27] Kumar, P. (2021). Digital marketing in hospitality and tourism. In C. Cobanoglu, S. Dogan, K. Berezina, & G. Collins (Eds.), Hospitality & tourism information technology (pp. 1–23). USF M3 Publishing. https://www.doi.org/10.5038/9781732127593.
[28] Lassoff, M., & Stachowitz, T. (2015). Mobile App Development with HTML5. LearnToProgram, Inc. Vernon, Connecticut.
[29] Lichtner, C. (2015). Geomarketing in Practice Success through Regional Market Management. GfK GeoMarketing GmbH.
[30] Lin, M., Li, F.-Y., & Ji, Z. (2020). How to innovate the service design of leisure farms: The innovation of sustainable business models. Journal of Open Innovation: Technology, Market, and Complexity, 6(9), 1–17. https://doi.org/10.3390/JOITMC6030045.
[31] Luft, J. A., Jeong, S., Idsardi, R., & Gardner, G. (2022). Literature Reviews, Theoretical Frameworks, and Conceptual Frameworks: An Introduction for New Biology Education Researchers. CBE life sciences education, 21(3), rm33. https://doi.org/10.1187/cbe.21-05-0134.
[32] Madleňák, A. (2021). Geolocation Services and Marketing Communication from a Global Point of View. SHS Web of Conferences. 92. 02040. 10.1051/shsconf/20219202040.
[33] Melnyk, L., & Nyzhnyk, L. (2018). Geomarketing is an Innovative Technology Business, International Scientific Journal, Year III, Issue 3, p.p. 141143.
[34] Nunes, A., Santana, C., Bezerra, F., & Sobral, N. (2014). Knowledge Acquisition Based on Geomarketing Information for Decision Making: A Case Study on a Food Company, International Journal of Innovation, Management and Technology, Vol. 5, No. 6.
[35] Pare, G., Trudel, M., Jaana, M., & Kitsiou, S. (2015). Synthesizing Information Systems Knowledge: A Typology of Literature Reviews. Information & Management. 52. 183-199. 10.1016/j.im.2014.08.008.
[36] Peñarubia-Zaragoza, M., & Cruz, M., & Forgione-Martín, G. (2019). Application of geomarketing to coastal tourism areas, Tourism & Management Studies 15. 7-16. 10.18089/tms.2019.150401.
[37] Phanos, M. (2018). Digital Marketing Mix Strategies in the Tourism Industry in Zimbabwe: A Masvingo Tourism Destination Perspective, International Journal of Engineering and Management Research (IJEMR), Volume: 8, Issue: 6. DOI: 10.31033/ijemr.8.6.22.
[38] Pike, S., & Page, S. (2014). Destination Marketing Organizations and destination marketing: A narrative analysis of the literature. Tourism Management, 41:1-26.
[39] Piñeiro-Otero, T., & Martínez-Rolán, X. (2016). Understanding Digital Marketing—Basics and Actions, Management and Industrial Engineering, DOI 10.1007/978-3-319-28281-7_2.
[40] Ramadani, V., Zendeli, D., Gerguri-Rashiti, S., & Dana, L.-P. (2018), “Impact of geomarketing and location determinants on business development and decision making”, Competitiveness Review, Vol. 28 No. 1, pp. 98-120. https://doi.org/10.1108/CR-12-2016-0081.
[41] Rocco, T., & Plakhotnik, M. (2009). Literature Reviews, Conceptual Frameworks, and Theoretical Frameworks: Terms, Functions, and Distinctions. Human Resource Development Review. 8. 120-130. 10.1177/1534484309332617.
[42] Tkhorikov, B., Kazybayeva, A., & Olga, G., & Zhakypbek, L. (2020). Theoretical and Methodological Approaches and Stages of Formation Concept Geomarketing. 10.2991/aebmr.k.201215.055.
[43] Walker, R. (2003). The Guts of a New Machine, https://www.nytimes.com/2003/11/30/magazine/the-guts-of-a-new-machine.html.

Keywords:

Design, Digital Marketing, Geomarketing, Geotargeting, Geofencing.