Citation:

Stevany.MZ, Akmal, Fivi Anggraini. "The Impact of Organisational Citizenship Behaviour (OCB) and Mediation between Negative Affects and Creative Work: The Role of Working Competence and Moderation" International Research Journal of Economics and Management Studies, Vol. 3, No. 5, pp. 211-219, 2024.

Abstract:

This research aims to identify the influence of Organisational Citizenship Behaviour (OCB) as a mediator between negative affect and creative performance, with the role of working competence as a moderator. The study was conducted on Basarnas and BPBD in West Sumtera Province. Six hypotheses were developed and tested with a quantitative approach. The mood of regulation theory is the research’s guiding theory. Purposive sampling, which involves utilizing a questionnaire or an angler to gather primary data, is how research data is obtained. A Likert scale with five points, ranging from “very disagree(1) to “very agree,” is used to assess the variable. With Smart-Partial Least Square (PLS) 3.0 software, the structural equation model is applied in the data processing approach. Research findings are obtained by evaluating measurement models and structural models. Following the measurement paradigm’s successful assessment, the structural framework demonstrates the model’s strong prediction power and good applicability. The test hypothesis suggests that organizational citizenship behaviour (OCB) mediates the relationship between negative affect and creative performance, while working competence moderates the relationship between negative impact and organizational citizenship conduct. Furthermore, the results also show that the five direct influences are also defined: (i) organizational citizenship behaviour and creative erformances. (ii) work competence and Organizational Citizenhood Behaviours (OCB) and direct and non-significant influences (iii) negative effects and creativity. (OCB).

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Keywords:

Negative Affect, Organizational Citizenship Behavior, Creative Performance.