: 10.56472/25835238/IRJEMS-V3I6P138Rindu Annisa Putri, Nidya Dudija. "Burnout among Generation Z Employees: A Literature Review" International Research Journal of Economics and Management Studies, Vol. 3, No. 6, pp. 348-353, 2024.
The productive age of Generation Z has begun to enter the workforce and is expected to dominate the entire workforce in the next few years. The phenomenon that often occurs in employees, especially Generation Z, due to prolonged stress caused by work is burnout. Burnout is one of the crucial issues and has been recognized as a significant problem in the world of work, which continues to experience a high increase and growth every year. Burnout is a condition of fatigue due to work characterized by exhaustion, cynicism, and reduced personal accomplishment. This article reviews the literature on burnout among Generation Z employees to help readers better understand the condition. It aims to clarify the dynamics of burnout, including its causes, consequences, and prevention solutions.
[1] Alarcon, G., Eschleman, K. J., & Bowling, N. A. (2009). Relationships between personality variables and burnout: A meta-analysis. Work & Stress,
23(3), 244–263.
[2] Bakker, A. B., & Demerouti, E. (2014). Job Demands–Resources Theory. In Work and Well-being: A Complete Reference Guide (Vol. 3, pp. 1–28).
Wiley. https://doi.org/10.1002/9781118539415.wbwell019
[3] Bakker, A. B., & Schaufeli, W. B. (2000). Burnout contagion processes among teachers. Journal of Applied Social Psychology, 30(11), 2289–2308.
[4] BBC. (2022). Why Gen Z workers are already so burned out.
[5] Bocerean, C., Dupret, E., & Feltrin, M. (2019). Maslach Burnout Inventory-General Survey: French validation in a representative sample of employees.
SCIREA Journal of Health, 3(2), 23–61.
[6] Bravo, D. M., Suárez-Falcón, J. C., Bianchi, J. M., Segura-Vargas, M. A., & Ruiz, F. J. (2021). Psychometric Properties and Measurement Invariance
of the Maslach Burnout Inventory–General Survey in Colombia. International Journal of Environmental Research and Public Health, 18(10), 1–13.
https://doi.org/10.3390/ijerph18105118
[7] Channawar, S. (2023). A Study on The Cause and Effect of Burnout. History Research Journal, 29(6), 75–79.
https://www.researchgate.net/publication/376480650
[8] Chen, W., Zhou, S., Zheng, W., & Wu, S. (2022). Investigating the Relationship between Job Burnout and Job Satisfaction among Chinese Generalist
Teachers in Rural Primary Schools: A Serial Mediation Model. International Journal of Environmental Research and Public Health (IJERPH), 19(21),
1–18.
[9] Chen, X., Masukujjaman, M., Al Mamun, A., Gao, J., & Makhbul, Z. K. M. (2023). Modeling the significance of work culture on burnout, satisfaction,
and psychological distress among the Gen-Z workforce in an emerging country. Humanities and Social Sciences Communications, 10(1), 1–12.
https://doi.org/10.1057/s41599-023-02371-w
[10] Chowdhury, R. A. (2018). Burnout and its Organizational Effects: A Study on Literature Review. Journal of Business & Financial Affairs, 7(4), 1–3.
https://doi.org/10.4172/2167-0234.1000353
[11] Deloitte. (2023). Deloitte Global 2023 Gen Z and Millennial Survey.
[12] Demerouti, E., Bakker, A. B., Peeters, M. C. W., & Breevaart, K. (2021). New directions in burnout research. European Journal of Work and
Organizational Psychology, 30(5), 686–691. https://doi.org/10.1080/1359432X.2021.1979962
[13] Edú‐Valsania, S., Laguía, A., & Moriano, J. A. (2022). Burnout: A Review of Theory and Measurement. In International Journal of Environmental
Research and Public Health (Vol. 19, Issue 3, pp. 1–27). MDPI. https://doi.org/10.3390/ijerph19031780
[14] Future Forum. (2022). Fall 2022 Future Forum Pulse.
[15] Gaur, A., & Jindal, M. (2023). JOB BURNOUT AMONG EMPLOYEES: A SYSTEMATIC LITERATURE REVIEW. Journal of Emerging
Technologies and Innovative Research (JETIR), 10(2), 627–640.
[16] Ge, S., Kong, Q., Sui, Z., & Zhou, Z. (2022). Job Burnout: New Insights into Influencing Factors and Solutions. Proceedings of the 2022 3rd
International Conference on Mental Health, Education and Human Development, 670, 1359–1364.
[17] Gudzinskiene, V., Pozdniakovas, A., & Sinkuniene, J. R. (2022). Individual factors that cause professional burnout syndrome in social workers
employed in community rehabilitation centre for addictive diseases. SHS Web of Conferences, 131(3), 1–13.
https://doi.org/10.1051/shsconf/202213103004
[18] Haque, A., & Aslam, M. S. (2011). The Influence of Demographics on Job Burnout. Far East Journal of Psychology and Business, Far East Research
Centre, 4(5), 57–72.
[19] Infinite Potential. (2023). THE STATE OF WORKPLACE BURNOUT 2023.
[20] Ismail, F., & Owaida, N. I. (2023). Addressing Workplaces Burnout. Advances in Humanities and Contemporary Studies, 4(1), 116–125.
https://doi.org/10.30880/ahcs.2023.04.01.009
[21] Kumareswaran, S. (2023). Burnout among Employees: A Narrative Review. European Journal of Humanities and Social Sciences, 3(2), 15–20.
https://doi.org/10.24018/ejsocial.2023.3.2.410
[22] Kumareswaran, S., Muhadi, S. U. U., & Thuraiarasu, V. (2022). Prevalence of Burnout and Its Detrimental Effects Among Workers. Malaysian
Journal of Social Sciences and Humanities (MJSSH), 7(9), 1–9. https://doi.org/10.47405/mjssh.v7i9.1743
[23] Lee, R. T., & Ashforth, B. E. (1996). A meta-analytic examination of the correlates of the three dimensions of job burnout. Journal of Applied
Psychology, 81(2), 123–133.
[24] Maslach, C., & Goldberg, J. (1998). Prevention of burnout: New perspectives. Applied and Preventive Psychology, 7(1), 63–74.
https://doi.org/10.1016/S0962-1849(98)80022-X
[25] Maslach, C., & Jackson, S. E. (1981). The measurement of experienced burnout. Journal of Occupational Behaviour, 2(2), 99–113.
https://doi.org/10.1002/job.4030020205
[26] Maslach, C., Jackson, S. E., & Leiter, M. (1996). Maslach Burnout Inventory: Vol. 3rd ed. (Issue 3rd ed.). Consulting Psychologists Press.
https://www.researchgate.net/publication/277816643
[27] Maslach, C., & Leiter, M. P. (2016). Understanding the burnout experience: Recent research and its implications for psychiatry. World Psychiatry,
15(2), 103–111. https://doi.org/10.1002/wps.20311
[28] Maslach, C., Schaufeli, W. B., & Leiter, M. P. (2001). Job Burnout. Annual Review of Psychology, 52, 397–422.
[29] Mirza, M. N. (2022). Exploratory Study of Burnout Incidence on Inpatient Nurses in Kaliwungu District, Kudus Regency. Menara Journal of Health
Science, 1(2), 196–204.
[30] Pick, D., & Leiter, M. P. (1991). Nurses’ Perceptions of Burnout: A comparison of self-reports and standardized measures. Canadian Journal of
Nursing Research Archive, 23(3), 33–48.
[31] Rambe, H., & Pareke, F. J. (2024). Peran Mediasi Burnout dalam Pengaruh Emotional Exhaustion dan Work Overload Terhadap Job Performance PNS
Pemerintah Daerah Provinsi Bengkulu. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 7(1), 814–829. https://doi.org/10.36778/jesya.v7i1.1483
[32] Rashad, D. M., & Rosari, R. (2020). The impact of burnout toward affective commitment and turnover intention. Jurnal Siasat Bisnis, 24(1), 18–33.
https://doi.org/10.20885/jsb.vol24.iss1.art2
[33] Ridzuan, A. A., Ismail, A., Zainol, N. A. M., & Hassan, S. A. (2018). Correlation Analysis of Occupational Stress and Job Performance in Lebanon.
International Journal of Academic Research in Business and Social Sciences, 8(6), 1195–1206.
[34] Sali, A. H. P. (2023). Indonesian Gen Z Work Values, Preference between Startups and Corporations, and Intention to Apply. Jurnal Ekonomi Dan
Kewirausahaan West Science, 1(03), 236–245. https://doi.org/https://doi.org/10.58812/jekws.v1i03.518
[35] Salvagioni, D. A. J., Melanda, F. N., Mesas, A. E., González, A. D., Gabani, F. L., & De Andrade, S. M. (2017). Physical, psychological and
occupational consequences of job burnout: A systematic review of prospective studies. PLoS ONE, 12(10), 1–29.
https://doi.org/10.1371/journal.pone.0185781
[36] Soomro, S. A., Gadehi, A. A., Xu, X. H., & Shaikh, S. A. (2021). Job Stress and Burnout Among Employees Working in Terrorist-Ridden Areas.
Frontiers in Psychology, 12, 1–9. https://doi.org/10.3389/fpsyg.2021.667488
[37] Wijoyo, H., Indrawan, I., Cahyono, Y., Handoko, A. L., & Santamoko, R. (2020). GENERASI Z & REVOLUSI INDUSTRI 4.0. CV. Pena Persada.
[38] World Health Organization. (2019). Burnout an “occupational phenomenon”: International Classification of Diseases.
https://www.who.int/news/item/28-05-2019-burn-out-an-occupational-phenomenon-international-classification-of-diseases
[39] Wulandari, A., Listiarini, A., Palit, G. M., & Rohman, A. (2023). Burnout, Leadership, and Turnover Intention among Generation Z in Mining
Industry. International Journal of Innovation, Creativity and Change, 17(2), 1–26.
Burnout, Generation Z Employees.