The Impact of Using Quick Response Code Indonesian Standard (Qris) on the Performance of Msmes in Bandung City: Based on the Technology-Organization-Environment (Toe) Framework


International Research Journal of Economics and Management Studies
© 2024 by IRJEMS
Volume 3  Issue 7
Year of Publication : 2024
Authors : Ardhi Fajar Pamungkas, Siska Noviaristanti
irjems doi : 10.56472/25835238/IRJEMS-V3I7P119

Citation:

Ardhi Fajar Pamungkas, Siska Noviaristanti. "The Impact of Using Quick Response Code Indonesian Standard (Qris) on the Performance of Msmes in Bandung City: Based on the Technology-Organization-Environment (Toe) Framework" International Research Journal of Economics and Management Studies, Vol. 3, No. 7, pp. 177-183, 2024.

Abstract:

The current research explains the performance of MSMEs in Bandung City, which has used the QRIS payment method based on the TOE framework. This study finds an attempt to understand, through the TOE framework, how technological, organizational, and environmental factors influence the performance of MSMEs in their adoption of the QRIS payment method. The sampling technique used in this research is a non-probability sampling technique. In this study, a sample of 130 was involved in data collection and analysis. Data analysis and processing will be through the method of Structural Equation Modeling (SEM) - Partial Least Square (PLS). The findings show that TOE adoption factors have significant influences on QRIS adoption. Besides that, the adoption of QRIS has positive effects on MSME performance. This research finding thus reveals that the three dimensions of TOE—technology, organization, and environment—are major motivating factors toward MSME-performanceinduced adoption of the digital QRIS payment method so that business efficiency and competitiveness could be improved for MSMEs.

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Keywords:

Total Rewards, Learning Organization, Affective Commitment, Job Satisfaction.