Citation:

Khansa Qurratu'aini Salsabila, Fetty Poerwita Sary. "The Influence of Employee Engagement and Job Satisfaction on Employee Performance at PT Pegadaian Office Region X Bandung" International Research Journal of Economics and Management Studies, Vol. 3, No. 8, pp. 339-349, 2024.

Abstract:

For any organization, human resources are vital. This is so that the business can accomplish its intended goals thanks to the contribution of human resources. In this case, human resources are employees. Employees, as drivers in achieving organizational goals, must, of course, have their needs met so that employees can provide good feedback to the organization. Employees, as the main resource for the organization, must also pay attention to their quality in order to create superior human resources. An organization definitely expects employees to work productively; a factor that can increase the growth of an organization or company is looking at employee performance. Organizations need to pay attention to the sense of attachment and involvement of employees to their company; this is because employees who have a sense of bond and involvement with their company will increase productivity and the ability of employees to provide the best for the organization where they work. Employee satisfaction also needs to be managed well by the company. Because employee satisfaction can affect the performance provided by employees. Quantitative research methods were applied to obtain detailed information through questionnaires to 136 employees of PT Pegadaian Region X Bandung Office. The study's findings indicate that worker performance, work satisfaction, and employee engagement all fall into the "good" category. Employee performance is positively and significantly impacted by job satisfaction and employee engagement, according to the results of hypothesis testing.

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Keywords:

Bilateral, Grubel LIyod Index, Trade Complementary Index.