: 10.56472/25835238/IRJEMS-V4I11P114Foza Hadyu Hasanatina, Bimo Suryo Wicaksono. "The Impact of Open Banking on Financial Market Dynamics and Consumer Welfare in Indonesia: A Systematic Literature Review" International Research Journal of Economics and Management Studies, Vol. 4, No. 11, pp. 101-108, 2025. Crossref. http://doi.org/10.56472/25835238/IRJEMS-V4I11P114
This study is a Systematic Literature Review (SLR) concerning the impact of Open Banking (OB) in Indonesia. OB promotes financial inclusion and competition via APIs with Third-Party Providers (TPPs). The SLR finds that OB acts as a catalyst for increased Venture Capital (VC) investments in the FinTech sector, which drives market dynamism and financial inclusion in emerging markets. Successful OB implementation in Indonesia necessitates the establishment of high-quality API standards. Crucial post-adoption factors are User-Centric Design (usability) and addressing security concerns, specifically the emotion of fear. The SLR methodology employs Thematic Synthesis and Structural Topic Modelling (STM) for customer satisfaction analysis.
[1] Aduba, J. Jr., Asgari, B., & Izawa, H. (2023). Does FinTech penetration drive financial development? Evidence from panel analysis of emerging and developing economies. Borsa Istanbul Review, 23(5), 1078–1097. https://doi.org/10.1016/j.bir.2023.06.001
[2] Ahmed, K. A. M., Saraya, S. F., Wanis, J. F., & Ali-Eldin, A. M. T. (2023). A Blockchain Self-Sovereign Identity for Open Banking Secured by the Customer’s Banking Cards. Future Internet, 15(6), 208. https://doi.org/10.3390/fi15060208
[3] Alghadi, M. Y. (2024). The influence of some fintech service on the performance of Islamic Bank in Jordan. International Journal of Data and Network Science, 8(1), 393–400. https://doi.org/10.5267/j.ijdns.2023.9.015
[4] Andronie, M., Iatagan, M., Uță, C., Hurloiu, I., Dijmărescu, A., & Dijmărescu, I. (2023). Big data management algorithms in artificial Internet of Things-based fintech. Oeconomia Copernicana, 14(3), 769–793. https://doi.org/10.24136/oc.2023.023
[5] Anifa, M., Ramakrishnan, S., Joghee, S., Kabiraj, S., & Bishnoi, M. M. (2022). Fintech Innovations in the Financial Service Industry. Journal of Risk and Financial Management, 15(7), 287. https://doi.org/10.3390/jrfm15070287
[6] Antwi, F., & Kong, Y. (2023). Investigating the impacts of digital finance technology on financial stability of the banking sector: New insights from developing market economies. Cogent Business & Management, 10(3). https://doi.org/10.1080/23311975.2023.2284738
[7] Azmeh, C. (2025). Bridging divides: the role of Fintech and financial inclusion in reducing poverty and inequality in developing countries. Innovation and Development, 1–20. https://doi.org/10.1080/2157930X.2025.2467515
[8] Cevik, S. (2025). Is Schumpeter right? Fintech and economic growth. Economics of Innovation and New Technology, 34(7), 1095–1106. https://doi.org/10.1080/10438599.2024.2413478
[9] Chan, R., Troshani, I., Rao Hill, S., & Hoffmann, A. (2022). Towards an understanding of consumers’ FinTech adoption: the case of Open Banking. International Journal of Bank Marketing, 40(4), 886–917. https://doi.org/10.1108/IJBM-08-2021-0397
[10] Chen, B., Yang, X., & Ma, Z. (2022). Fintech and Financial Risks of Systemically Important Commercial Banks in China: An Inverted U-Shaped Relationship. Sustainability, 14(10), 5912. https://doi.org/10.3390/su14105912
[11] Coche, E., Kolk, A., & Dekker, M. (2024). Navigating the EU data governance labyrinth: A business perspective on data sharing in the financial sector. Internet Policy Review, 13(1). https://doi.org/10.14763/2024.1.1738
[12] Daiy, A. K., Shen, K.-Y., Huang, J.-Y., & Lin, T. M.-Y. (2021). A Hybrid MCDM Model for Evaluating Open Banking Business Partners. Mathematics, 9(6), 587. https://doi.org/10.3390/math9060587
[13] Dinçkol, D., Ozcan, P., & Zachariadis, M. (2023). Regulatory standards and consequences for industry architecture: The case of UK Open Banking. Research Policy, 52(6), 104760. https://doi.org/10.1016/j.respol.2023.104760
[14] Elouaourti, Z., & Ibourk, A. (2024). Financial Technologies for All MENA citizens: Tackling barriers and promoting inclusion. Regional Science Policy & Practice, 16(6), 100019. https://doi.org/10.1016/j.rspp.2024.100019
[15] Hopalı, E., Vayvay, Ö., Kalender, Z. T., Turhan, D., & Aysuna, C. (2022). How Do Mobile Wallets Improve Sustainability in Payment Services? A Comprehensive Literature Review. Sustainability, 14(24), 16541. https://doi.org/10.3390/su142416541
[16] Hornuf, L., Safari, K., & Voshaar, J. (2025). Mobile fintech adoption in Sub-Saharan Africa: A systematic literature review and meta-analysis. Research in International Business and Finance, 73, 102529. https://doi.org/10.1016/j.ribaf.2024.102529
[17] Iman, N., Nugroho, S. S., Junarsin, E., & Pelawi, R. Y. (2023). Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia. International Journal of Bank Marketing, 41(7), 1521–1549. https://doi.org/10.1108/IJBM-09-2022-0427
[18] Kharisma, D. B. (2021). Urgency of financial technology (Fintech) laws in Indonesia. International Journal of Law and Management, 63(3), 320–331. https://doi.org/10.1108/IJLMA-08-2020-0233
[19] Liu, Z., Li, X., & Li, Z. (2024). Inclusive FinTech, open banking, and bank performance: evidence from China. Financial Innovation, 10(1), 149. https://doi.org/10.1186/s40854-024-00679-3
[20] Morgan, P. J. (2022). Fintech and Financial Inclusion in Southeast Asia and India. Asian Economic Policy Review, 17(2), 183–208. https://doi.org/10.1111/aepr.12379
[21] Muganyi, T., Yan, L., Yin, Y., Sun, H., Gong, X., & Taghizadeh-Hesary, F. (2022). Fintech, regtech, and financial development: evidence from China. Financial Innovation, 8(1), 29. https://doi.org/10.1186/s40854-021-00313-6
[22] Nobanee, H., Ellili, N. O. D., Chakraborty, D., & Shanti, H. Z. (2024). Mapping the fintech revolution: how technology is transforming credit risk management. Global Knowledge, Memory and Communication. https://doi.org/10.1108/GKMC-12-2023-0492
[23] Pinkow, F., & Iversen, J. (2020). Strategic Objectives of Corporate Venture Capital as a Tool for Open Innovation. Journal of Open Innovation: Technology, Market, and Complexity, 6(4), 157. https://doi.org/10.3390/joitmc6040157
[24] Rosati, P., Fox, G., Cummins, M., & Lynn, T. (2022). Perceived Risk as a Determinant of Propensity to Adopt Account Information Services under the EU Payment Services Directive 2. Journal of Theoretical and Applied Electronic Commerce Research, 17(2), 493–506. https://doi.org/10.3390/jtaer17020026
[25] Saci, F., & Ahmad, M. (2024). Substantial innovation or strategic innovation? The impact of government venture capital guidance funds on corporate innovation. Strategic Change, 33(5), 345–353. https://doi.org/10.1002/jsc.2583
[26] Sam-Abugu, C., Luo, X., & Wong, B. (2025). The combined role of FinTech innovation and financial literacy in sustainable financial inclusion in Nigeria. International Review of Economics, 72(2), 14. https://doi.org/10.1007/s12232-025-00490-1
[27] Schnitzer, M., & Watzinger, M. (2022). Measuring the Spillovers of Venture Capital. The Review of Economics and Statistics, 104(2), 276–292. https://doi.org/10.1162/rest_a_00937
[28] Sebayang, T. E., Hakim, D. B., Bakhtiar, T., & Indrawan, D. (2023). What Accelerates the Choice of Mobile Banking for Digital Banks in Indonesia? Journal of Risk and Financial Management, 17(1), 6. https://doi.org/10.3390/jrfm17010006
[29] Tarawneh, A., Abdul-Rahman, A., Mohd Amin, S. I., & Ghazali, M. F. (2024). A Systematic Review of Fintech and Banking Profitability. International Journal of Financial Studies, 12(1), 3. https://doi.org/10.3390/ijfs12010003
[30] Yang, S., Ma, S., & Lu, J. (2022). Can government venture capital guidance funds promote urban innovation? Evidence from China. Growth and Change, 53(2), 753–770. https://doi.org/10.1111/grow.12606
[31] Yi, R., Wang, H., Lyu, B., & Xia, Q. (2023). Does venture capital help to promote open innovation practice? Evidence from China. European Journal of Innovation Management, 26(1), 1–26. https://doi.org/10.1108/EJIM-03-2021-0161
[32] Younis, I., Naz, A., Shah, S. A. A., Nadeem, M., & Longsheng, C. (2021). Impact of stock market, renewable energy consumption and urbanization on environmental degradation: new evidence from BRICS countries. Environmental Science and Pollution Research, 28(24), 31549–31565. https://doi.org/10.1007/s11356-021-12731-1
[33] Yudaruddin, R. (2023). Financial technology and performance in Islamic and conventional banks. Journal of Islamic Accounting and Business Research, 14(1), 100–116. https://doi.org/10.1108/JIABR-03-2022-0070
Open Banking, Indonesia, Financial Inclusion, Fintech Entry, Customer Satisfaction.