Citation:

Arggie Roy G. Busalla. "Opportunities and Challenges in the Tourism and Hospitality Industry in the Philippines: A Systematic Literature Review" International Research Journal of Economics and Management Studies, Vol. 4, No. 1, pp. 207-211, 2025.

Abstract:

This paper discusses the opportunities, challenges, and present situation of the tourism and hospitality industry in the Philippines using a systematic literature review. The Philippines has gigantic opportunities because of its rich cultural heritage, natural resources, eco-tourism growth and community-based tourism. That is the experience change for customers who are digitally innovative with digital online booking and virtual reality, as well as the government with “Love the Philippines” and initiatives and the sustainable development as a subject for long-term growth but also challenges for the industry. Over-tourism and unsustainable practices cause environmental degradation and threaten key destinations. Inadequate infrastructure in rural areas prevents access to these attractions. The country is vulnerable to natural disasters and needs resilient infrastructure. Workforce issues, such as high turnover rates and lack of professional development, affect service quality and competitiveness. There are gaps in policy implementation concerning sustainability and labor that add complexity to these issues. Despite these, the sector has been impressive in showcasing resilience, especially in domestic tourism recovery post-pandemic. “The conclusion for the conclusion is that such challenges call for multi-stakeholder focus in ensuring sustainability, improving infrastructures, and carrying out capacity-building processes; hence, leading to long-term growth and competitiveness of the Philippine tourism and hospitality industry.

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Keywords:

Digital Innovation, Eco-tourism, Hospitality, Infrastructure, Tourism.