Citation:

Solomon Ngari. "The Effect of Employee Job Design on Employee Performance in the Banking Sector in Kenya" International Research Journal of Economics and Management Studies, Vol. 4, No. 4, pp. 272-274, 2025.

Abstract:

The study investigates the influence of job design on employee performance within Kenya's banking sector. Further, it employs a descriptive research design to analyze the workforce of selected commercial banks in Nairobi County. Additionally, the study administers a structured questionnaire to a sample of 100 employees selected through stratified random sampling. The study explores the influence of job design elements like task identity, skill variety, autonomy, and feedback on employee performance. Moreover, the study employs descriptive statistics and regression analysis to evaluate the strength and nature of the relationships. The findings established a significant positive correlation between all four job design elements and employee performance. It also found a strong correlation between autonomy feedback levels and performance levels. The study indicates that clear responsibilities, diverse skill utilization, decision-making freedom, and consistent feedback significantly enhance employee motivation and output. This denotes that well-structured job designs significantly improve employee outcomes in the banking sector. The insights offer valuable direction for HR professionals to optimize job roles for enhanced organizational efficiency. This research will eventually contribute to the broader human resource development and organizational behavior field.

References:

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Keywords:

Autonomy, Employee Performance, Feedback, Job Design, Skill Variety, Task Identity.