: 10.56472/25835238/IRJEMS-V4I8P126
Dr. Bhupendra Kumar. "Reliability and Loyalty Factors of Public and Private Sector Banks: Especially with Regards to Various Loan Products" International Research Journal of Economics and Management Studies, Vol. 4, No. 8, pp. 246-254, 2025. Crossref. http://doi.org/10.56472/25835238/IRJEMS-V4I8P126
India's banking and financial systems are experiencing massive and spontaneous transformations. It is broad-based to meet the ever-increasing global competition. The Indian banking system is clearly one of the main foundations of the Indian financial system. Banking and financial institutions play a particular role in India, which is devoted to planned economic growth within the context of a mixed economy governed by a federal political structure. In this survey, customers were asked to rate the dependability and loyalty of their individual banks, whether public or private sector banks, particularly in terms of various loan products. Banks must adjust their auto loan and home loan offerings based on customer loyalty. To get better results and enhance client loyalty, banks must use innovative techniques and concepts. Other sorts of loans provided by banks are virtually satisfactory. Customer reliability is beneficial in all types of insurance, but banks must adapt in the health insurance industry. Banks must provide clients with appealing offers that pique their attention. Banks are attempting to enhance their operations, which benefits both banks and consumers.
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Reliability and Loyalty Factors, Public and Private Sector Banks, Loan-Products.