Citation:

Omosigho, Abiola Adefunke, Oludipe, Emmanuel Oladimeji "Rewards, Synergy, and Hospitality: A Study of Personalised Incentives and Team Collaboration in Selected Hotels in Lagos State, Nigeria" International Research Journal of Economics and Management Studies, Vol. 5, No. 10, pp. 01-05, 2026. Crossref. https://doi.org/10.56472/25835238/IRJEMS-V5I10P101

Abstract:

Team collaboration is vital to the hospitality sector’s success, yet many hotels face declining performance due to poor synergy, fractured teamwork, and operational inefficiencies. Strategically implemented personalised rewards such as culture-specific incentives, flexible leave, wellness programmes, and work–life balance support offer a critical solution to strengthen collaboration and improve organisational performance. The study adopted a survey research design. The study population consisted of 3,100 staff members across the four selected hotels. The Taro Yamani Formula was used to determine the sample size of 354 managers. Data were analyzed using both descriptive and inferential tools. Multiple Regression Analysis was used to determine the effect of the variables at a 5% significance level, using the Statistical Package for Social Science (SPSS) version 27. Findings revealed that personalised incentives had a significant effect on team collaboration in selected Hotels in Lagos State, Nigeria (Adj.R2= 0.267, F(4, 389) = 36.748, p < 0.05). The study concluded that personalised incentives improved the team collaboration of Hotels in Lagos State, Nigeria. Therefore, the study recommended that Hotels should prioritise personalised incentives, while emphasizing culturally specific incentives, Flexible leave policies, and Wellness programs to improve team collaboration among employees of Hotels in Lagos State, Nigeria.

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Keywords:

Culturally Specific Incentives, Flexible Leave Policies, Personalised Incentives, Task Efficiency, Wellness Programs.