Citation:

Laely Dwi Navitasari, Sri Wahyu Lelly Hana Setyanti, Handriyono . "The Role of Motivation in Modserating the Influence of Organizational Culture, Work Discipline, and Workload on the Performance of Anteraja Couriers in Jember District" International Research Journal of Economics and Management Studies, Vol. 5, No. 6, pp. 132-140, 2026. Crossref. http://doi.org/10.56472/25835238/IRJEMS-V5I6P113

Abstract:

This study aims to analyze the influence of organizational culture, work discipline, and workload on employee performance, and to examine the role of motivation as a moderating variable among Anteraja couriers in Jember Regency. This study uses a quantitative approach, employing a survey method by distributing questionnaires to respondents and using SEM-PLS analysis. The results show that organizational culture has a positive and significant effect on employee performance, work discipline has no effect on employee performance, and workload has a negative and significant effect on employee performance. In addition, motivation cannot moderate the influence of organizational culture and work discipline on employee performance. However, motivation can moderate the influence of workload on employee performance.

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Keywords:

Organizational Culture, Work Discipline, Workload, Motivation, Employee Performance.