: 10.56472/25835238/IRJEMS-V5I7P117Dr. A. Ravi, R. Manjunatha. "The Role of Urban Cooperative Banks in Inclusive Growth during India’s AI and Fintech Revolution" International Research Journal of Economics and Management Studies, Vol. 5, No. 7, pp. 131-138, 2026. Crossref. http://doi.org/10.56472/25835238/IRJEMS-V5I7P117
This paper explores how Urban Cooperative Banks (UCBs) in India are adapting and evolving in the fast-changing world of Artificial Intelligence (AI) and Financial Technology (Fintech). Traditionally, UCBs have been key players in promoting financial inclusion by serving underserved urban and semi-urban communities. However, with the rise of AI and Fintech, these banks are facing new opportunities to improve their services and reach more people, as well as new challenges such as outdated technology and regulatory complexities. This paper reviews existing research and policies to understand how UCBs can use AI and Fintech to work more efficiently, reach more customers, and support inclusive growth. It also looks at the obstacles they must overcome and offers recommendations for banks, policymakers, and other stakeholders to ensure UCBs continue to play a vital role in India’s financial system.
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UCBs, Inclusive growth, AI, Fintech, India.