Citation:

G. Linganna. "Consumer Awareness Towards Consumer Protection Act" International Research Journal of Economics and Management Studies, Vol. 1, No. 2, pp. 13-23, 2022.

Abstract:

According to the Consumer Protection Act of 1986, a buyer is defined as someone who purchases anything after making a decision, regardless of whether they are paid, typically guaranteed, or through a transparent yielding technique. People just consider their rights and obligations as clients, as we all convert into customers in the end. Since 1990, the Consumer Protection Act has been actively used. The Consumer Protection Act of 2019 would then be in charge of protecting consumer rights in India. To replace the Consumer Protection Act of 1986, the Consumer Protection Act of 2019 was proposed. The new Act has a number of provisions that take into account the difficulties faced by contemporary, technologically dependent customers. The Act also includes a number of clauses aimed at advancing and defending consumer rights. It is very necessary to bring awareness in public as well as in domestic appliances industry because of the following reasons: The existence of fair trade practices which would ensure physical safety while using the product. It is very difficult to effectively organize consumers in county as India. The backwardness of the people is further a hindrance to consumer protection. Poverty, Lack of education, Lack of information, traditional outlook is the reasons suffering due to an unscrupulous business man exploiting consumers in India.

References:

[1] Reddy GB. Law of Consumer Protection, Hyderabad: Gogia Law Agency,First Edition, 1998.
[2] Saraf 1. Aggarwal VK. Consumer Protection – Law and Practice, New Delhi: Bharat Law House Publisher’s Distributors Pvt. Ltd. Fifth Edition,2003.
[3] DN. Law of Consumer Protection in India, Bombay: N.M. TripathiPublication Pvt. Ltd., 1995.
[4] Aggarwal GD. Consumer Protection (Amendment) Bill, 2001 Amendmentto Section 3 will reduce the Work of Consumer Courts and Achieve FasterDisposal. In: Consumer Protection and Trade Practices Journal. 2001; 9(10):74
[5] Department of Consumer Affairs (Government of India)
[6] National Action Plan For Consumer Awareness

Keywords:

Consumer, Awareness, Consumer Protection Act.