Citation:

Altanchimeg Zanabazar, Shurentsetseg Bira. "The Mediating Effect of Job Burnout on the Relationship between Workload and Intention to Leave their Present Job among Nurses" International Research Journal of Economics and Management Studies, Vol. 2, No. 2, pp. 445-452, 2023.

Abstract:

Overwork is a prominent contributor to workplace stress, job burnout, and turnover in contemporary times. Additionally, it adversely affects workers' emotional and physical health, increasing the likelihood of burnout, accidents, lowered job satisfaction, and subpar job performance. The purpose of this study was to investigate how nurses' workloads in hospitals affected their feelings of burnout and their intentions to quit. Employing random sampling, the study was carried out among the staff of a private hospital in Ulaanbaatar. The NASA Task Load Index (NASA-TLX), created by NASA's Ames Research Centre in 2008, was used in the study to evaluate workload levels. The Bergen Burnout Inventory (BBI), created by Feldt et al. in 2014, was used by the researchers to quantify burnout. To capture participants' intents to leave their current jobs, the study also included a measure of intention to leave work created by Hasselhorn et al. in 2003. The statistical studies for the study included factor analysis, reliability analysis, correlation analysis, and structural equation models (SEMs), and data from 129 nurses were obtained. The study's conclusions showed that nurses' workload had a favourable relationship with job burnout and a favourable effect on their intention to leave their current position. Furthermore, higher job burnout was a factor in nurses' increased intention to quit their jobs. The study also found that the association between workload and intention to leave was moderated by job burnout.

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Keywords:

Workload, job burnout, intention to quit, nurses.